Need to send R3 back for recalibration

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PETER_JERRARD
Posts: 7
Joined: Mon Sep 12, 2016 9:45 am
Product: R3
S/N: 203

Need to send R3 back for recalibration

Post by PETER_JERRARD »

Hi there!

I'm afraid a while ago I applied a bit too much force to my R3 and now it always reads being moved to the left, even when I recalibrate it normally.

Would it be possible to arrange sending the unit back for factory recalibration?

Cheers,

Pete
Dragon
Posts: 702
Joined: Thu Jan 10, 2013 6:03 pm
Product: ---
S/N: 0

Re: Need to send R3 back for recalibration

Post by Dragon »

Ofcourse Pete

Anycase, to full broken the R3, do you need apply to much force, not only a bit more ;-) so, is really possible we can help you without the necessity to send the R3 back. PLease if you like, provide me with a video, maybe we can resolve your problem.

You can send to general_inf@realsimulator.com

thanks and wait your news.

Dragon
PETER_JERRARD
Posts: 7
Joined: Mon Sep 12, 2016 9:45 am
Product: R3
S/N: 203

Re: Need to send R3 back for recalibration

Post by PETER_JERRARD »

Thank you Dragon, I'll aim to do this tonight.
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