X-Axis gone after firmware update

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FRANCESCO_G
Posts: 9
Joined: Mon Oct 13, 2014 8:06 am
Product: R3
S/N: 71

X-Axis gone after firmware update

Post by FRANCESCO_G »

Today I reconnected my Cougar after a couple of years of inactivity. I checked if Win10 recognized it and all was ok, axis, buttons, everything. Then I decided to install the firmware BMS_FW_1_02_0.FSSB_R3 with DCC V1.05 that was ALREADY on my pc since I also have a TUSBA.
The problem is that after the firmware update the X-axis doesn't work anymore, neither in the Windows peripherals and in the RS Devtool.
Any ideas?
FRANCESCO_G
Posts: 9
Joined: Mon Oct 13, 2014 8:06 am
Product: R3
S/N: 71

Re: X-Axis gone after firmware update

Post by FRANCESCO_G »

I have to add that after the firmware update the HID Device Tool V1.08 can't recognize the firmware (unknown).
FRANCESCO_G
Posts: 9
Joined: Mon Oct 13, 2014 8:06 am
Product: R3
S/N: 71

Re: X-Axis gone after firmware update

Post by FRANCESCO_G »

Solved, it was necessary to uninstall the software, then reinstall both the software and the firmware.
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