FSSB3 dead/not working

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ROBERTO_SAMPER
Posts: 2
Joined: Wed Mar 25, 2015 9:50 am
Product: R3
S/N: 110

FSSB3 dead/not working

Post by ROBERTO_SAMPER »

I recently upgraded the firmware about 2 months ago and everything seemed fine until today, the pitch axis quite working and after starting RS_HID_DEV_TOOL V1.08 and attempting to re-calibrate it completely stopped working and is not recognized by the software. I can't upgrade or change firmware using DCC V1.05 as it's not recognized when plugged in, should I send in for repair?
Dragon
Posts: 702
Joined: Thu Jan 10, 2013 6:03 pm
Product: ---
S/N: 0

Re: FSSB3 dead/not working

Post by Dragon »

HI Roberto.

I am sorry, but if your R3 can not be upgraded, look like the USB connector is broken.
but in other hand, if your USB connector is broken, can not be reconized by your computer, and the RS_HID_DEV_TOOL must not see it.

Please, take a look if the PC reconized the R3 and let me know. please if you need send me an email to info@realsimulator.com and we will try to arrange a direct contact with your computer, and we will see what really happen.
Regards
Dragon
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