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Need to send R3 back for recalibration

Posted: Thu Nov 02, 2017 9:40 am
by PETER_JERRARD
Hi there!

I'm afraid a while ago I applied a bit too much force to my R3 and now it always reads being moved to the left, even when I recalibrate it normally.

Would it be possible to arrange sending the unit back for factory recalibration?

Cheers,

Pete

Re: Need to send R3 back for recalibration

Posted: Thu Nov 02, 2017 10:08 am
by Dragon
Ofcourse Pete

Anycase, to full broken the R3, do you need apply to much force, not only a bit more ;-) so, is really possible we can help you without the necessity to send the R3 back. PLease if you like, provide me with a video, maybe we can resolve your problem.

You can send to general_inf@realsimulator.com

thanks and wait your news.

Dragon

Re: Need to send R3 back for recalibration

Posted: Thu Nov 02, 2017 10:58 am
by PETER_JERRARD
Thank you Dragon, I'll aim to do this tonight.