Real Simulator FSSB Forum

My Order number is #5637
I received my New FSSB-R3L MKII ULTRA and F16SGRH v2
I loaded F16SGRH v2 into FSSB-R3L MKII ULTRA
I upgrade the firmware of the FSSB-R3L MKII ULTRA to the MKII MJF_FW_F16-18_5_02_0
The Led of the F16SGRH v2 is Left one Red, and my computer can't receive the input from the stick.
I swapped F16SGRH v2 into my old FSSB R3 WARTHOG LIGHTING, and it is work fine.
I swapped Thrustmaster Hotas Warthog Flight Stick into my FSSB-R3L MKII ULTRA and it is work fine.

Dear as far as all the grips are tested before send , and we test it with a ultra base, most probably is a configuration issue and easy to resolve.
Please can you send a video to the general_inf@realsimualtor.com to try to help you?
THANKS and best regards