Error with latest Firmware and Software

heloguy
Posts: 13
Joined: Mon Mar 14, 2016 10:33 am
Product: R3
S/N: 172

Error with latest Firmware and Software

Post by heloguy »

I installed the new Rev 3 (17OCT19) RS Tools, and upgraded the firmware in my F-16GRH. I keep getting the error pictured in the attachment when I select the Grip's tab within RS Tools. I'm also pasting below the error description from the Details drop down:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IndexOutOfRangeException: Index was outside the bounds of the array.
at RS_HID_DEV_TOOL.RealSimulator_HID_Device_Tool.InitF16SGRH_R2(Int32 nivel)
at RS_HID_DEV_TOOL.RealSimulator_HID_Device_Tool.TabControl1_InicializacionPorCambio(Object sender, EventArgs e)
at System.Windows.Forms.TabControl.OnSelectedIndexChanged(EventArgs e)
at System.Windows.Forms.TabControl.WmSelChange()
at System.Windows.Forms.TabControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4018.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
RS_HID_DEV_TOOL
Assembly Version: 1.1.1.0
Win32 Version: 1.1.1.0
CodeBase: file:///C:/Program%20Files%20(x86)/RealSimulator%20Code/RS_HID_DEV_TOOL/RS_HID_DEV_TOOL.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4001.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4001.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
SharpDX.DirectInput
Assembly Version: 4.2.0.0
Win32 Version: 4.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/RealSimulator%20Code/RS_HID_DEV_TOOL/SharpDX.DirectInput.DLL
----------------------------------------
SharpDX
Assembly Version: 4.2.0.0
Win32 Version: 4.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/RealSimulator%20Code/RS_HID_DEV_TOOL/SharpDX.DLL
----------------------------------------
USBHIDCOMM
Assembly Version: 1.0.2.0
Win32 Version: 1.0.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/RealSimulator%20Code/RS_HID_DEV_TOOL/USBHIDCOMM.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4018.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
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Dragon
Posts: 702
Joined: Thu Jan 10, 2013 6:03 pm
Product: ---
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Re: Error with latest Firmware and Software

Post by Dragon »

HI as in other computers, work OK, will be necessary try to understand what make your computer different.

Please in order to help us next Monday, please continue the application, and try to explain to us, what happen, what its not working, if nothing, if all, or only the message but everything work

Thanks.

If nothing work, please try to downgrade to previous version. Until we found your problem.
thanks
heloguy
Posts: 13
Joined: Mon Mar 14, 2016 10:33 am
Product: R3
S/N: 172

Re: Error with latest Firmware and Software

Post by heloguy »

Hi, sorry for the lack of detail in the issue.

Buttons still register through my FSSB R3 base. Also, buttons from the F16SGRH register within games, but do not register within RS HID Device Tools. The unhandled exception error happens only when I click on the F16SGRH tab with RS HID Device Tools.

Here are my computer specs:

I7 8700k
Nvidia GTX 1080ti
32gb RAM
Windows 10 x64
Dragon
Posts: 702
Joined: Thu Jan 10, 2013 6:03 pm
Product: ---
S/N: 0

Re: Error with latest Firmware and Software

Post by Dragon »

Ok, so in the R3 tab all work OK, and you can work.

I suposse your BLE its working, and the F16SGRH tab work in your computer in the previous version
Dragon
Posts: 702
Joined: Thu Jan 10, 2013 6:03 pm
Product: ---
S/N: 0

Re: Error with latest Firmware and Software

Post by Dragon »

Please, let me know if you have update your W10 and the problem has happen after the update.

Anycase, will be great to know your actual W10 x64 version. I am upgrading the mine, to last 1903, to know if can be cause

Thanks
Dragon
Posts: 702
Joined: Thu Jan 10, 2013 6:03 pm
Product: ---
S/N: 0

Re: Error with latest Firmware and Software

Post by Dragon »

Hi I have update my W10 X64 to last version, and both DCC and RS_HID work ok, both downloaded from the web page

:?
heloguy
Posts: 13
Joined: Mon Mar 14, 2016 10:33 am
Product: R3
S/N: 172

Re: Error with latest Firmware and Software

Post by heloguy »

Dragon wrote:Ok, so in the R3 tab all work OK, and you can work.

I suposse your BLE its working, and the F16SGRH tab work in your computer in the previous version
Bluetooth is working, the device shows as connected in 'Devices and Printers,' and registers buttons from the Bluetooth part of the stick within games. Yes, with the previous version, and current F16GRH firmware, the F16GRH tab works fine.

Dragon wrote:Please, let me know if you have update your W10 and the problem has happen after the update.

Anycase, will be great to know your actual W10 x64 version. I am upgrading the mine, to last 1903, to know if can be cause

Thanks
I was operating on 1903 with the previous, working version of RS Tools. All was working with 1903 before I updated to the newest RS Tools Software 1.02 rev3.
Dragon wrote:Hi I have update my W10 X64 to last version, and both DCC and RS_HID work ok, both downloaded from the web page

:?
I've ensured that all updates for windows are complete, and still have the issue. Both DCC and RS_HID downloaded from the web page.
Dragon
Posts: 702
Joined: Thu Jan 10, 2013 6:03 pm
Product: ---
S/N: 0

Re: Error with latest Firmware and Software

Post by Dragon »

Dear
Have uninstall some software in this days? As the both versions use the same from you computer, I try to know,,what has change, in your computer between the old version and the new one

In other hand, has you try to reinstall our software? I know most probably you have done, but.....
heloguy
Posts: 13
Joined: Mon Mar 14, 2016 10:33 am
Product: R3
S/N: 172

Re: Error with latest Firmware and Software

Post by heloguy »

The only thing I have installed/uninstalled was the RS Tools program, aside from updates to DCS World. The previous version works, so I may just use that one for now. I’ve tried re-installing RS Tools twice now.
Supmua
Posts: 157
Joined: Tue Mar 13, 2018 3:37 pm
Product: R3L
S/N: 55

Re: Error with latest Firmware and Software

Post by Supmua »

Try to delete the two Realsim folders in user\appdata\roaming\ then reinstall?
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