Page 1 of 1

Do I need to send my R3 back for factory recalibration?

Posted: Tue Apr 10, 2018 5:22 pm
by PETER_JERRARD
Hi there!

First off, I must apologise: I actually started a topic on this last year, but never got around to dealing with it - c'est la vie!

So, at the end of last year, I accidentally knocked my R3. Now, when I try to re-centre it, it doesn't go back to zero. Instead, it goes far off to the left - see image:

Image

I think it was Dragon who said there may be a way to fix it without having to send it back. Any ideas?

Re: Do I need to send my R3 back for factory recalibration?

Posted: Wed Apr 11, 2018 1:11 pm
by Dragon
Sorry Peter.

If you knocked heavy the R3 the only chance, is sensor plate change.

Send us, and I will let you know.
Sorry and Regards

EMYCSA Realsimulator
Avda Manoteras, 22 Nave 42
28050 Madrid
Spain
Tel 913838325

Dragon

Re: Do I need to send my R3 back for factory recalibration?

Posted: Wed Apr 11, 2018 3:21 pm
by PETER_JERRARD
No need to be sorry Dragon! Thanks for the reply.

I'll send this out tomorrow, addressed to yourself.

Cheers,

Pete

Re: Do I need to send my R3 back for factory recalibration?

Posted: Fri Apr 13, 2018 9:51 am
by Dragon
HI Peter.

We have received the R3, as you said, the X is working but with a great offset to the left.
We are working on the issue, in order to send back you as soon as possible.
I will update you later.
Cheers

Re: Do I need to send my R3 back for factory recalibration?

Posted: Fri Apr 13, 2018 7:42 pm
by PETER_JERRARD
Cheers Dragon, I got Manuel's reply. Thanks for the fast service!