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R3L bizarre Y-axis behavior

Posted: Fri Jun 26, 2020 9:28 pm
by GK61
This isn't mine but from an acquaintance who's desperate for help, it's my opinion that it's electrical in nature and probably a repair issue. Anyhow have a look:

https://imgur.com/a/cWCTpkY

https://media.discordapp.net/attachment ... eight=1375

Re: R3L bizarre Y-axis behavior

Posted: Sat Jun 27, 2020 8:46 am
by Shark
Hi GK61,

Tell your acquaintance to present his problem here to help him.

Regards,

Shark

Re: R3L bizarre Y-axis behavior

Posted: Sun Jun 28, 2020 3:17 pm
by GK61
Shark wrote: Sat Jun 27, 2020 8:46 am Hi GK61,

Tell your acquaintance to present his problem here to help him.

Regards,

Shark
the issue at hand (posted elsewhere) seems to be resolved, with a FW flash to current MJW.

Re: R3L bizarre Y-axis behavior

Posted: Thu Jul 02, 2020 5:28 pm
by Todd_Kennedy
I am the one who has had this issue. Each time the issue resolved on its own. I'm not sure if its some process in the firmware that is calibrating it or its a windows issue that has cleared up somehow. Either way its very odd and I hate not knowing what the cause or resolution is. Are there any logs that get written that can be reviewed?

Re: R3L bizarre Y-axis behavior

Posted: Thu Jul 02, 2020 5:30 pm
by GK61
Todd_Kennedy wrote: Thu Jul 02, 2020 5:28 pm I am the one who has had this issue. Each time the issue resolved on its own. I'm not sure if its some process in the firmware that is calibrating it or its a windows issue that has cleared up somehow. Either way its very odd and I hate not knowing what the cause or resolution is. Are there any logs that get written that can be reviewed?
download TeamViewer and PM Dragon to set up a time to meet, he's very accommodating.

Re: R3L bizarre Y-axis behavior

Posted: Thu Jul 02, 2020 6:08 pm
by Todd_Kennedy
if/when it happens again I will gladly setup a TeamViewer meeting.