Help please with unresponsive FSSB R3

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chrisp123
Posts: 4
Joined: Mon Mar 30, 2015 10:09 am
Product: R3
S/N: 115

Help please with unresponsive FSSB R3

Post by chrisp123 »

Hi there, hoping to reach @Dragon or @Shark...

WEBSITE NOW WORKING IGNORE: FYI, the RealSimulator website is replying with the following (using a normal browser, private session and then vpn and private session to another country):

Code: Select all

Too Many Requests

The user has sent too many requests in a given amount of time.
so I have headed over to the forums.

After taking some time off flying to do more racing sims, I am reasembling my flight hardware, including my FSSB R3, FSSB R3 lightening and TUSBA R2 which have been packed away and stored safely. All was going well until I plugged in the FSSB R3. Not a sausage. No chirp. No USB plugged in dingle from the OS. Nada.

Here is what I have checked so far:
  • Checked the device manager
  • Plugged directly into PC
  • Switched to cable from other working FSSB R3 Lightening
  • Repeated the above on another computer
None of these made any difference - none registered the FSSB with the computer.

However, having swapped in my F18CGH to the base, the initialisation leds on the grip lit up - so some power is getting through.

My guess is the usb controller has died, but I guess as per suggestions in other threads that the board/processor could have a problem. Hopefully not!

Look forward to hearing back!
Cheers
Chris
Dragon
Posts: 702
Joined: Thu Jan 10, 2013 6:03 pm
Product: ---
S/N: 0

Re: Help please with unresponsive FSSB R3

Post by Dragon »

Unfortunately for what I read in your post, the USB inside the microprocesor is damaged.
Please send an email to general_inf@realsimulator.com and tomorrow we will talk about send back the unit for repairing

Cheers.
chrisp123
Posts: 4
Joined: Mon Mar 30, 2015 10:09 am
Product: R3
S/N: 115

Re: Help please with unresponsive FSSB R3

Post by chrisp123 »

Thanks @Dragon, will do
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