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A question about R3L

Posted: Wed Feb 02, 2022 2:08 pm
by Kiseki_Yu
Hi, I have a question about FSSB R3L.

Firstly, my settings are the following (please see the file 0.jpg)

Sometimes when I start my computer, I heard "do, do, do, dooo" from my FSSB R3L. Then settings are reset (seems that it loaded by another file), in particular, the axis will become to 100 as the following (please see the file 1.jpg).

Do you know why this happens?

Re: A question about R3L

Posted: Thu Feb 03, 2022 8:34 am
by Dragon
Dear.

Please confirm every configuration is form a different file, picture 1 F16 conf and picture 0 F18 conf.

In this case, the R3 load sometimes the F16 file and others the F18 file?

The Do do dooooo its with the RSHIDDEVTOOL running or previously?
Thanks

Re: A question about R3L

Posted: Thu Feb 03, 2022 8:48 am
by Kiseki_Yu
Thank you for your reply.

Yes, this is the problem. I loaded f18 file, and then when I restart my computer and RSHIDDEVTOOL, it will load automatically a file called f16 which I created before (even I deleted the f16 file, it will create one automatically). I cannot understand why this happens.

The "do, do ...." appeared when I start my computer (before in windows)

On the other hand, usually, if I start my computer, there is "do, do" from R3L, and the file loaded in R3L does not change. 

But if I heard "do, do, do, dooo" when I started my computer, the file will be changed. Moreover, in this situation, the angle of the axis will become 100 not 0.

Re: A question about R3L

Posted: Fri Feb 04, 2022 10:04 am
by Dragon
Dear.

You are right, look like a firmware bug, so we start to work on it, as soon as fixed we will take contact with you for testing and the firmware will be upgraded.

THANKS A LOT and sorry for the inconvenience, while the bug is fixed you will need adjust the angle :-(

Re: A question about R3L

Posted: Fri Feb 04, 2022 10:27 am
by Kiseki_Yu
Thank you so much, Dragon! I am waiting for your new firmware.

Re: A question about R3L

Posted: Fri Feb 04, 2022 1:36 pm
by Dragon
Found the bug, working about how fix it.

Many thanks

Re: A question about R3L

Posted: Sat Feb 05, 2022 6:54 am
by Kiseki_Yu
Dragon wrote: Fri Feb 04, 2022 1:36 pm Found the bug, working about how fix it.

Many thanks
All the issues are solved, thank you so much!