FSSB spare adapter needed
Posted: Wed Feb 09, 2022 10:41 am
Hello.
I recently made a goofy mistake of overtorquing the screw on the adapter.
As a result I smoothed out one of the four threads on the adapter.
Since my adapter is now held by only 3 screws, I believe my FSSB cannot be used without risking further damage.
It appears only damaged part is the adapter. Everything else works perfectly fine.
I wonder if I can order a replacement adapter (and possibly extra screws) instead of shipping the whole unit for repair (since the angled adapter is on sale).
Thanks in advance.
p.s. I previously submitted inquiry through the website and email (general_inf@realsimulator.com).
However, I haven't received any reply yet and I worry they might not have been reached. I'm hoping to get help soon.
I recently made a goofy mistake of overtorquing the screw on the adapter.
As a result I smoothed out one of the four threads on the adapter.
Since my adapter is now held by only 3 screws, I believe my FSSB cannot be used without risking further damage.
It appears only damaged part is the adapter. Everything else works perfectly fine.
I wonder if I can order a replacement adapter (and possibly extra screws) instead of shipping the whole unit for repair (since the angled adapter is on sale).
Thanks in advance.
p.s. I previously submitted inquiry through the website and email (general_inf@realsimulator.com).
However, I haven't received any reply yet and I worry they might not have been reached. I'm hoping to get help soon.