FSSB R3 stopped working while trying to update the firmware.

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GREGORY_GERMAN
Posts: 3
Joined: Mon Feb 09, 2015 9:35 am
Product: R3
S/N: 102

FSSB R3 stopped working while trying to update the firmware.

Post by GREGORY_GERMAN »

Hi there...
I was attempting to update the firmware on my FSSB R3 to MJF_FW_F16-18_5_01_0, but after running the installer for the tools package, I restarted my computer as directed and since that restart, my computer no longer recognizes my FSSB R3. I've unplugged and re-plugged the USB cable - and even tried switching to a new USB cable, but it still doesn't recognize the FSSB R3 any longer. Not sure what to try next. Would greatly appreciate some help with this one!

Thanks so much!
Shark
Posts: 137
Joined: Thu Jan 10, 2013 1:44 pm
Product: ---
S/N: 0

Re: FSSB R3 stopped working while trying to update the firmware.

Post by Shark »

Dear Gregory,

Maybe your R3 is not fully updated and it is in Bootloader state and it is necessary repeat the update. You can chceck it in the Printers and Devices window.

Best regads,
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